In-Person and Online Sessions

Counselling & Coaching       TapTime         Events & Programs       Mentoring    

 *Women   *Men   *Couples  *Families   *Youth   *Parents   

OnLine Video Sessions Available

 Our team are available for OnLine Sessions in the comfort of your own home on your phone, tablet or desktop computer - and it's super easy!

Ph (03) 9707 3009 or (0401) 300 635 

Counselling and Coaching - OnLine or In-person 

Specialist Counselling is provided on a range of issues for clients from all walks of life.  At More Than Mediocre, our team of counsellors in Cranbourne East are highly trained and experienced to cater extensively to the needs of the whole community.  Each member of the counselling team has not only been hand picked by Tracey-Leigh for their high level counselling skills, but they have valuable life experience that compliments their professional practice, supporting you to achieve the best possible outcomes for yourself, your life and your relationships.

Counselling is provided on all issues including relationships, conflict, trauma, abuse, depression, anxiety, stress and anger management, dealing with menopause, parenting and blended families, career changes and life transitions, small business coaching, phobias, AOD, addictions and more. 

Clients can look forward to meeting a down to earth and welcoming counsellor and feeling comfortable and at ease with them immediately.  We are real people with very human lives and personalities, just like you - and we relate to our clients as such and create a meaningful and trusting bond between counsellor and client.  Our counsellors adapt in the moment to work with whatever issues present, in a way that works for the client to create positive life and behaviour change and effect better communication and understanding.  Our 'tailored to you' approach happens naturally as we build our relationship with you and move from gentle awareness building and supportive reflection to high impact transformational styles in order to best serve your needs.  

When working with young people, couples and families, we sometimes utilise tools such as symbols and word cards to assist clients to identify and express how they are feeling and create greater self awareness.  These tools are effective in creating empowerment and greatly reducing feelings of fear, loss, anger and guilt.  Therapeutic techniques include CBT, Gestalt, Person Centered, ACT, Existential, Family, NLP,Mindfulness, Adlerian, Reality, Narrative,  TFT Tapping, Time Release Technique, Hypnosis and more.

All members of Tracey-Leigh's Counselling Team receive regular mentoring and training, ensuring that her team are equipped in every way to meet the needs of their clients.  So YOU and every client, can be assured of getting the absolute best counsellors available.


Ph - (03) 9707 3009 or (0401) 300 635 

Programs and Events

We often run programs and events to support our clients to achieve their goals.  Each of these are are written, directed and facilitated by Tracey-Leigh.  These are powerful, life changing events that sky-rocket participants capacity to do life in harmony and relationship with themselves and others and provide tools to support them to grow, heal and find fulfilment.

Check out Making Life Work - our new online program NOW!


'TapTime' is where you buy session time with a counsellor and use it on an "as needed" basis.  This is particularly helpful for those who are going through a break-up or a transition of some kind, or who are living through trying circumstances such as the stress and loneliness of the 2020 lockdowns, during ongoing family court or legal proceedings, after a loss, injury or illness or in other situations where there are continuing issues to deal with over a period of time before a resolution can be achieved. 

During such times of uncertainty and unknown outcomes, upsets can occur frequently, so the readiness of someone on the end of the phone or a video-chat can be a "calming fix" in a crisis and provide real comfort, grounding and support to help you cope when you are feeling particularly vulnerable or upset by a phone call or other outside influence.  It provides 'by-your-side' support as you wait for things to unravel and move  into a process of resolution.  'Tap Time' is pay-by-the-minute, on-call counselling - and it's amazing what a difference it makes.  Sometimes just 5-10 minutes on the phone with your counsellor is enough to move you through a moment of upset and set you down on a calmer or more proactive path.

Arranging a time to talk is as easy as texting your counsellor directly to check their availability to chat.  You will sometimes receive an immediate reply or perhaps within an hour or two, depending on your counsellors appointments and other commitments.

With 'TapTime', your counsellor is right there for you - when you need it most. 


30 mins of TapTime


1:1 Phone or Video Chat with one of our Team


1 hour of 'TapTime'

and receive 15 mins extra absolutely FREE



2 hours of TapTime 

SAVE $30 PLUS receive 30 mins extra absolutely FREE


Marriage & Relationship Counselling

Personal Counselling

Abuse & Trauma Counselling    

Drugs, Alcohol & Addiction

Family and Parenting Issues

Step / Blended families      

Divorce and Separation

Stress, Anxiety and Depression 

Confidence and Self Esteem     

Thought Field Therapy (TFT/Tapping)

Grief and Loss

 "I tried TFT not really knowing much about it and I was amazed at how it worked - the first time!  It was like magic.  No more obsessing or worrying.  It was so great I sent my husband along for his past relationship baggage, and even though he was pretty dubious about it, it worked first time on him as well!  I'm completely sold on it."

Female client, aged 27 of Berwick

 "When I arrived at counselling I was a mess and couldn't talk without crying.  I was so traumatised by a recent event that I was suffering anxiety and nightmares daily.  Tracey-Leigh treated the trauma and anxiety with TFT and I immediately felt calmer.  I was then able to talk about what had happened without feeling panic-stricken and we worked through my fears, which turned out to be more about a past issue than what had most recently occurred, so we treated that with TFT too and I was right to go - all in one session.  Amazing! "

Female client, aged 40 of Nar Nar Goon